Customers FAQs

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Contact Us





Prefer to call or mail us?

Our goal is to respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

Contact one of us during regular business hours: Monday to Friday
Telephone: Live Customer Care
9:00am to 4:00pm CST
1-800-598-DOGS
contact_us@blackgoldpet.com

Black Gold Pet Foods
6833 Griffin Rd
Kansas City, KS 66111